Terms & Conditions
Moonlight by Rajesh Raj: Terms and Conditions
Moonlightbyrajeshraj.com is the platform where Moonlight by Rajesh Raj values and shares your concerns about privacy and security. By visiting us, the user has agreed to read, browse, and access all our information subject to the guidelines and terms of use applicable to such services. If this is not acceptable, kindly refrain from accessing or visiting our site.
If you visit or shop at Moonlightbyrajeshraj.com, you accept these conditions. Please read them carefully. In addition, when you use any current or future Moonlight by Rajesh Raj service or visit or purchase from any business affiliated with Moonlight by Rajesh Raj, whether or not included in the Moonlight by Rajesh Raj website, you will also be subject to the guidelines and conditions applicable to such service or business.
Intellectual Property
Copyright
All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Moonlight by Rajesh Raj or its content suppliers. The compilation of all content on this site is the exclusive property of Moonlight by Rajesh Raj. All software used on this site is the property of Moonlight by Rajesh Raj or its software suppliers.
Trademarks
Your use of Moonlightbyrajeshraj.com and its contents grants no rights to you in relation to any copyright, designs, trademarks, and all other intellectual property and material rights. Any violation of our trademarks will be liable for legal action.
Colors
While we have made every effort to display as accurately as possible the colors of the products that appear on the Site, we cannot guarantee that your monitor or screen’s display of any color will be completely accurate, as computer monitors and screens of electronic devices vary.
General Policies
Electronic Communications
When You use the Site or send emails or other data, information, or communication to us, You agree and understand that You are communicating with us through electronic records and You consent to receive communications via electronic records from us periodically and as and when required. We will communicate with You by email or by an electronic record on our Site, which will be deemed adequate service of notice/electronic record.
Cancellations by the User
In case of requests for order cancellations, we reserve the right to accept or reject requests for order cancellations for any reason. As part of usual business practice, we will not refund the amount; however, a customer can redeem the amount transferred for some other outfit. A request for cancellation of order shall be valid and accepted only if they are made within 24 (twenty-four) hours of making the order on the Site.
Billing
The price of our merchandise is inclusive of the Goods and Services Tax (GST) or Value Added Tax (VAT). The tax charged shall depend upon the destination where the order has to be shipped. The tax rate applied to the order will be the combined tax rate for both state and local tax rates in accordance with the address where the order is being shipped. We reserve the right to collect taxes for shipping charges wherever applicable.
Prices
All prices on the website are inclusive of taxes.
Country of Origin
Country of origin - India.
Order Fulfillment & Returns
Delivery
Our products are meticulously handcrafted and made to order, reflecting their artisanal nature. We endeavor to dispatch items within 4-6 weeks. For any query, you can contact us via the details below.
Returns
Our garments are all on a made-to-order basis. Once your order is placed, we do not offer any exchange or returns.
We are happy to help in case the outfit has defects. Please email us on moonlightbyrajeshraj1@gmail.com.
Returns are not possible for color exchange. Please be certain of the color before ordering.
Defective Product Replacement
Any kind of defects in the product should be informed within 3 days of delivery. Also, defected pieces replacement issues will be resolved within 1 month from the date of delivery.
If you have any questions about this document or our practices, please contact us:
| Information | Detail |
| Address | Shop No. 1, 419,Shahpur Jat, Near Jungi House, New Delhi - 110049 |
| moonlightbyrajeshraj1@gmail.com | |
| Phone | +91 9899969073 |